How did your import go?

Email [email protected]. Your email app opens first; you choose what to send. Nothing from your conversion is attached or submitted automatically.

For a question or an import problem

Tell us what you expected, what happened instead, and whether the problem occurred during conversion or in WooCommerce’s importer.

• Include your browser and WooCommerce version, if relevant.
• Share the warning code or a short error message with private details removed.
• Tell us which field is affected, such as prices, stock, or images.

For missing images, try the image troubleshooting guide. Variation combinations still need manual reconstruction; see the migration checklist.

Share a real import outcome

Testing with your own authorized Etsy export? Use a staging or backed-up WooCommerce store, review the imported drafts, then let us know:

1. Approximately how many listings you converted and the WooCommerce version.
2. How many products imported, failed, or were skipped.
3. Whether prices, stock, descriptions, and images matched—and what needed manual work.

You can use the optional feedback checklist for a fuller review. Keep the files on your device and email only the details you choose. Feedback is voluntary and does not limit access to the free converter.

We will ask separately before publishing a quote or identifying your shop. A successful conversion is not proof of a successful store import, so your follow-up matters.

What happens to your message?

Email is separate from browser-only conversion. A message you send is forwarded by Cloudflare Email Routing to our support inbox, hosted by Google, for us to read and respond. Your email provider also handles the message. See our feedback privacy explanation.

CraftPorter is an independent early-access utility, not an Etsy or WooCommerce support service. We cannot guarantee a response time or provide hands-on store migration.